Terms and Conditions

1. Introduction

Welcome to ResolveYourAds.com. By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree, you must discontinue use of our services immediately.

2. Services Provided

ResolveYourAds.com provides consultation and guidance regarding Google Ads account suspensions. Our services include policy analysis, compliance recommendations, and appeal assistance. However, we do not guarantee account reinstatement or any particular outcome, as Google’s decisions are made at its sole discretion.

3. No Affiliation with Google

ResolveYourAds.com is an independent service and is not affiliated with, endorsed by, or connected to Google or any of its subsidiaries. We do not have influence over Google’s internal policies, enforcement actions, or decision-making processes.

4. User Responsibilities

By engaging our services, you agree to: • Provide accurate and complete information regarding your Google Ads account. • Not engage in deceptive, fraudulent, or policy-violating practices before, during, or after our service. • Acknowledge that Google’s final decision is beyond our control, and our service does not guarantee reinstatement. • Take full responsibility for any changes made to your account, website, or business as a result of our recommendations. Failure to comply with these responsibilities may result in termination of services without a refund.

5. Refund Policy

All payments are final and non-refundable. However, refunds may be offered at our discretion on a case-by-case basis. Refunds will not be issued if: • You decide not to proceed after purchasing a service. • Your account remains suspended despite our efforts. • Google enforces additional restrictions after our service is completed.

6. Disclaimer of Warranties

ResolveYourAds.com provides its services “as is” and “as available” without any warranties, express or implied. We do not guarantee: • The reinstatement of your Google Ads account. • Any specific timeline for Google’s review process. • That Google will provide a reasoned response or engage in further dialogue. We are not responsible for any loss of revenue, business disruption, or damages resulting from Google Ads suspensions or enforcement actions.

7. Limitation of Liability

To the fullest extent permitted by law, ResolveYourAds.com and its owners, employees, and affiliates are not liable for any direct, indirect, incidental, consequential, or punitive damages arising from: • The use or inability to use our services. • Google’s enforcement actions or policy decisions. • Any recommendations made by our team that do not result in account reinstatement. Our total liability, if any, is limited to the amount paid for our services.

8. Third-Party Referrals

In some cases, we may refer you to third-party experts who provide additional services related to Google Ads account recovery. These experts are vetted and under contract with us to: • Comply with all applicable laws, including data protection, privacy regulations (e.g., GDPR, UK Data Protection Act), and consumer rights laws. • Adhere to strict ethical standards, ensuring fair, honest, and transparent practices. • Maintain confidentiality and safeguard your personal and business information. However, while we take reasonable steps to ensure their professionalism and compliance, we do not control, supervise, or take responsibility for their actions, services, or outcomes. Any engagement with these third-party experts is at your own discretion and risk, and we are not liable for any issues, losses, or disputes that may arise. Before engaging with a third-party expert, you acknowledge that: • You are solely responsible for any agreements, payments, or arrangements made with them. • You understand that they operate independently from ResolveYourAds.com. • Any concerns or disputes must be addressed directly with the third-party expert, not with us.

9. Privacy and Data Protection

We respect your privacy and handle your information in accordance with our Privacy Policy. By using our services, you consent to the collection and processing of your data for the purpose of assisting with your Google Ads issue. We do not sell, rent, or share your personal data with third parties except as necessary to provide our services or comply with legal requirements.

10. Governing Law & Jurisdiction

These Terms and Conditions are governed by and interpreted in accordance with the laws of Jersey, Channel Islands, and the United Kingdom. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jersey, Channel Islands, or the United Kingdom, depending on the relevant circumstances.

11. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of our services after changes are made constitutes acceptance of the revised terms.